our latest Blog posts

Green Coffee Body Treatment - as seen in GMTV

A duo massage treatment incorporating massage techniques designed to reduce bloating and stimulate the flow of lymph and micro circulation, fat burning coffee...

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Welcome to The Organic Pharmacy blog!

It has been a busy few weeks putting the final touches to our new website. I really hope you like the new look. One of the things about being a health as well as a beauty brand is that I get to work on some amazing products...

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Homeopathy and Eye Injuries

One of my passions in life is painting- yes painting in oils, water colours and pencil which means that my office at home is cluttered with paints, canvases and paint brushes. It was one of these brushes that managed to lodge itself in my eye as I bent down to pick something form the floor. After the initial shock...

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Postage & Returns 

 

Postage


Postage is through the Royal Mail or DHL and Fedex (for USA orders only); All parcels require a signature upon delivery. We aim to process and dispatch orders as quickly as possible, usually within 24 hours. Orders placed before 1pm will normally be processed the same working day.

Our Customer Service staff will be happy to help you with any enquiries regarding your order or products during the following hours: Monday - Friday 8.45am - 5.30pm (9.30-6.30 PST for Hawaii)

 

UK   

Free postage and packaging on standard UK orders

Special Delivery: £5.95 (guaranteed next day delivery)

 

USA   

Orders over $100.00 ($300 for Hawaii) : Free Postage & Packing

Orders under $100.00: $15.00

 

Europe   

up to 2kg £20.00

 

Rest of the World


Orders out of Europe: £30       

 

The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee. If goods are refused due to customs reasons a 20% return fee is applicable. VAT (value added tax) of 20% will not be charged for items delivered outside the European Community where applicable. The VAT will deduct automatically before purchase.  

We cannot supply the following countries:

Germany

We have distributors in these countries and would be happy to pass on the details.

 **Please make sure you fill in your correct address and full telephone number to avoid delays in delivery time.  

 

Returns

The returns policy is for goods purchased on the website, by mail, over the telephone or by fax or post. The Organic Pharmacy hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to uswithin seven days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund.

Should you wish to cancel your order and return any goods, please notify us within a period of seven working days beginning with the day following the day of delivery to you, by emailing us at info@theorganicpharmacy.com or by calling us on the following number (open 8.45am to 5.30pm, Monday to Friday) 0844 800 8399 and we will provide you with a Returns Authorisation Number (RAN). Please provide full details of the customer order number and the goods which are being returned.

Due to the nature of the product, we are unable to offer refunds or returns on any purchases of homeopathy and tinctures where the seal is broken. For hygiene reasons we are unable to accept returns or offer exchanges on Organic Glam products. On receipt of the returned goods we will give you a refund of the amount paid for the goods. Refunds will be made against the original form of tender. Please note that the return costs will not be reimbursed. To improveour service please let us know the reason for returning any goods.

For retail stores we offer a credit note or exchange for products in their original, unopened, unused and undamaged condition within 7 DAYS of purchase accompanied by original receipt. Due to the nature of the product, we are unable to offer returns on any purchases of supplements, tinctures and homeopathic remedies. For hygiene reasons we are unable to accept returns or offer exchanges on Organic Glam products. This does not affect your statutory rights.



Return the parcel by RECORDED DELIVERY to the following address:
The Organic Pharmacy Ltd,
Returns Department,
Unit 7 & 8, Visual Industrial Park,
Kendal Avenue, Acton, London, W3 0AF

The Organic Pharmacy cannot be held responsible for returned goods that do not reach our Returns Department.

 

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organic shopping postage and return nail polish organic-pharmacy-on-press Christmas 2012


Organic Skin Care

The Organic Pharmacy skin care range has been developed using highly active extracts in formulas that are effective, modern and therapeutic. Genuinely luxurious products that revitalise and bring the skin back into harmony with high levels of bioactive nutrients that are easily recognised and absorbed result in skin that becomes alive and glowing. Our skin care products include cleanse, hydrate, repair, moisturize, anti-ageing, masks and lip & eye.

Organic Body Care

Nourishing body creams, fragrant body oils and luxurious rich balms with therapeutic essential oils, exotic waxes and plant extracts leave the skin wonderfully soft and smooth. Our organic body care products include moisturizing body lotions, firming body cream, ultra dry skin cream, deodorant spray, body and massage oils, resculpting body gel, hand cream, hand and nail balm, nail oil and foot cream.

Organic Bath

Nourishing bath oils with 20% essential oil, bath milks that delicately cleanse and scent, bath salts that detoxify and purify, shower gels that drench your body with their scent or gorgeous sugar scrubs that regenerate. Our organic bath products include bath oils, shower gels, body scrubs and bath soaks.

Organic Hair Care

The Organic Pharmacy hair care range has been developed using herbal complexes to strengthen, lift and revitalise dull hair. Shine, softness and vitality are restored leaving the hair nourished, hydrated and incredibly vibrant. Our organic hair care products include jasmine and rose shampoos and conditioners, hair and scalp oil, dandruff control shampoo and conditioner and hair serum.

Organic Sun Care

Our luxurious sun care range contains no aluminium and artificial SPFs, is rich in antioxidants and nourishing and hydrating oils to protect and repair the skin and is suitable for sensitive skin as well as babies and children. Our organic sun care products include Cellular Protection Sun Creams, (SPF18, SPF25, SPF30, SPF50), After Sun, Self Tan and Tan Accelerator.

Organic Baby Care

Our mother and baby products were formulated to be 100% pure, organic, gentle and above all effective. Most baby products are full of chemicals and toxins that are easily absorbed through the delicate baby skin. Our baby care nourishes and cares for delicate skin giving your baby the best start in life. Our baby care products include nappy balm, apricot and chamomile body lotion and body wash, lavender and chamomile milk bath, apricot and chamomile shampoo and conditioner, massage oil, strawberry probiotic powder, pregnancy and labour kit, stretch mark oil, pre and post natal nutrients, miracle nipple cream and bilberry complex cream.

Organic Health

Our core foundation in everything that we do works towards promoting your health and well-being. Whether it is internal treatment with homeopathy, herbs and nutrition, or topical treatment. Our herbal and homeopathic dispensary along with our team of homeopaths and pharmacists provide exceptional advise on the spot. Our health products include syrups and sprays, tinctures, specialty herbal creams and homeopathic remedies.

Organic Supplements

Truly exceptional supplements formulated using all our expertise and designed to meet the basic needs of modern life. Potency, efficacy, absorbability and purity were kept in mind during formulation. Organic extracts are used wherever possible to supply the body with nutrients it can recognise and absorb for optimum health. Our supplement products are include detox kit, immune system tonics, omega oil blend, superantioxidant capsules, skin radiance, menopause support capsules and calcium & magnesium complex

Organic Men

The Organic Pharmacy men care range includes shaving cream, deep cleansing face wash, ultra light moisture gel and moisture cream.

Organic Kits

The Organic Pharmacy kits are the perfect companion to keep at home or to take away during travel, long flights and ski trips containing the most commonly needed remedies and creams. The organic kits include first aid kit, in-flight kit, starter and travel kit, ski kit and pregnancy and labour kit.

Organic Candles

The Organic Pharmacy’s exquisite candles are made with 100% natural soy wax and are completely free from artificial fragrances and colours, petrochemicals and phthalates. The puristic design of each candle with its premium golden lid, thick and heavy glass and elegant logo, combined with our unique and capturing scents turn lighting up a candle into a new and luxurious experience. Whether for yourself, a loved one or your home, our candles make the perfect gift. Inspired by our coveted organic fragrance collection, the candles are available in two luxurious scents – Jasmine and Orange Blossom. The uplifting Jasmine scent blends the heady florals of Egyptian Jasmine and YlangYlang with an unexpected twist of Sicilian Bergamot and sensual Sandalwood. Orange Blossom captures the scents of Brazilian Tangerine, Green Mandarin and Sweet Orange with a blend of Moroccan Orange Blossom and a lingering hint of Rosewood.

Organic Gifts

The Organic Pharmacy’s luxurious health and beauty gifts can be tailored to the customer’s unique and individual ideas and are a loving and thoughtful gift whether it is for beautifully healthy skin and body or for a health and well-being. The Organic Pharmacy’s gift range includes anti-ageing gift, spa gift, baby care gift set, party girl gift, skin essentials gift, body beautiful gift, mens grooming gift, teen skin gift set.

Organic Make Up

The Organic Pharmacy’s make up – Organic Glam – is designed to enhance your natural beauty with a good dose of natural glamour. Shimmering highlighters, glossy lipsticks, luminous foundations and dazzling eye shadows are just some of the unique products available. Mineral colours are combined with antioxidants and herbal actives to create a radiant, flawless complexion that looks and feels natural. Free from artificial preservatives and fragrances, Organic Glam combines the finest ingredients for a super natural look or for ultra glamorous drama.

Organic Glamour Food

The Organic Pharmacy’s delicious and guilt free chocolate is full of nutrients to help keep you beautiful and healthy. Our hand made raw chocolate uses unheated, unprocessed organic Cacao which preserves all the nutrients present in Cacao ensuring a chocolate with maximum potency. In addition to this we add carefully selected superberries such as goji, acai berries, blueberries, cranberries and coconut oil.