our latest Blog posts

Green Coffee Body Treatment - as seen in GMTV

A duo massage treatment incorporating massage techniques designed to reduce bloating and stimulate the flow of lymph and micro circulation, fat burning coffee...

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Welcome to The Organic Pharmacy blog!

It has been a busy few weeks putting the final touches to our new website. I really hope you like the new look. One of the things about being a health as well as a beauty brand is that I get to work on some amazing products...

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Homeopathy and Eye Injuries

One of my passions in life is painting- yes painting in oils, water colours and pencil which means that my office at home is cluttered with paints, canvases and paint brushes. It was one of these brushes that managed to lodge itself in my eye as I bent down to pick something form the floor. After the initial shock...

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We are constantly looking for confident, enthusiastic, passionate individuals to join our team. If you share in our passion for all things organic, are responsible and enjoy helping people please send your CV to vacancies@theorganicpharmacy.com

Please note only successful applicants will be contacted.

 

organic pharmacy career Retail Sales Consultant


Job Title: Retail Sales Consultant
Area: Central London W1
Brand: The Organic Pharmacy
Reports to: Counter Manager
Department: The Organic Pharmacy Counter. Department Store ,London W1

Job Scope:

Candidates must have a department store background and have worked
For high end luxury beauty/cosmetic brand.

  • Under the general guidance and supervision of Store Counter Manager and within the limits of established Organic Pharmacy and department store policies and procedures
  • Ensure the highest standard of client care and services at all time.
  • Promotes the desired work culture around Award Winning T.O.P Ways and brand ethos


Key Job Responsibilities:

  • Working to meet sales targets
  • Luxury Cosmetic/Beauty background. Department store background
  • Minimum 1 years experience.
  • Very strong retail skills
  • Open and close cash registers, performing tasks such as counting money, separating credit slips, and vouchers, balancing cash drawers, and cashing up
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Ensuring that end of day closure and till procedures are followed

Self-Management
  • Comply with T.O.P regulations and provisions contained in the employment handbook
  • Be flexible
  • Comply with company grooming and uniform standards
  • Comply with timekeeping and attendance policies
  • Actively participate in training and development programs and maximise opportunities for self-development
  • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

Customer Service
  • Greet customers and ascertain client wants or needs
  • Demonstrate service attributes in accordance with industry expectations and Company standards
  • Maintain a high level of knowledge which will enhance the clients experience
  • Demonstrate a service attitude that exceeds expectations
  • Be able to promote the Beauty and Health clinic products and services
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Maintain a high level of product and service knowledge of T.O.P

General
  • Comply with the company corporate code of conduct at all times
  • Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display
  • Perform other tasks at the level of the role as directed by your Store Counter Manager in pursuit of the achievement of business goals
  • Desire and ability to improve your knowledge and abilities through on-going Training
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
  • To ensure a well presentable, tidy and cleanliness of back of house, shop floor, testers and their stands

Please apply with a covering letter vacancies@theorganicpharmacy.com

organic pharmacy career Customer Service (Maternity Cover)


Job Title: Customer Service
Job Location: Head Office Acton
Reports to: Customer Service Supervisor and HR
Department: Customer Service / Mail order

Job Scope:

The Customer Service Adviser role is a fundamental role in The Organic Pharmacy, as you will be responsible for dealing with mail order and customer queries. You will be serving our customers, identifying and successfully promoting products that would be of value over the telephone and via email

Key Job Responsibilities:

Customer Service

  • Minimum 2 years experience in customer services
  • Maintain a high level of knowledge which will enhance the clients experience
  • Demonstrate a service attitude that exceeds expectations
  • Be able to promote the Beauty and Health clinic products and services
  • Maintain a high level of product and service knowledge of T.O.P
  • Maintain fresh, effective programs to consistently retain and grow customer base
  • Develop and maintain compensation guidelines for customer complaint handling with authorisation from Human Resources Manager
  • Providing help and advice to customers using The Organic Pharmacy products or services
  • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by in-store staff
  • Issuing refunds or compensation to customers with final authorisation given by Human Resources Manager
  • Obtain and evaluate all relevant information to handle inquiries and complaints

Mail order
  • Assist in activities of taking customer orders for products and merchandise by telephone, email or by letter
  • Consults with sales, technical, shipping, or administrative staff and telephone, email or writes letters to answer or advice customer.
  • Reviews completed orders for errors or omissions

Communication
  • Communicating courteously with customers by telephone, email and letter
  • Producing written information for customers, often involving use of computer packages/software
  • Reporting back to Store Mangers on areas of staff and store improvements to ensure high standard of customer service

Record keeping
  • Keeping accurate records of discussions or correspondence with customers
  • Analysing statistics or other data to determine the level of customer service at The Organic Pharmacy is providing
  • Developing feedback or complaints procedures for customers to use

Self-Management
  • Comply with T.O.P regulations and provisions contained in the employment handbook
  • Comply with timekeeping and attendance policies
  • Actively participate in training and development programs and maximise opportunities for self-development

General
  • Comply with the company corporate code of conduct at all times
  • Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display
  • Desire and ability to improve your knowledge and abilities through on-going Training.
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
  • Working knowledge of SAGE 200 would be a benefit.
  • Be extremely smart and well groomed at all times.

Please apply with a covering letter vacancies@theorganicpharmacy.com

organic pharmacy career Assistant Brand Manager


Job Title: Assistant Brand Manager
Job Location: Acton W3
Department: Sales

Main Job Purpose:

Hours 8.45-5.30 Monday-Friday
Salary £17,000 a year

Full time position to support the Director in the delivery of innovation and renovation projects to the agreed milestones/timelines and to the high quality standards set.

Develop an in-depth understanding and become an expert in regional markets – the business environment in which we compete, including category segments and channels.

Responsible for building a holistic understanding of our consumers and shoppers.

Key Accountabilities:
  • Manage small innovation projects or clearly defined sections of a bigger project coached/supervised by director.
  • Assists in the development of consumer insights and the development of global innovation (including packaging) and communication programmes working closely with the CMI team, agencies and other functional teams ie. supply chain, finance to ensure excellent delivery and implementation.
  • Accountable for the analysis of brand performance and brand health by constantly evaluating performance of regional support activities and in-store implementation against measurable objectives in key countries. This includes the monitoring of progress against key trial and awareness measures and initiating measuring the effectiveness and ROI of key activities.
  • Identifies solutions and make recommendations to improve effectiveness based on performance monitoring.
  • responsible for assisting the implementation of all social media and web campaigns.
  • manage and implement all events
  • assist in sales events and promotions both in store and external
  • liaise with stores, stockiest and distributors to communicate brand guidelines and implementation of brand guidelines.
  • liaise with sales and retail for merchandising guidelines and brand vision

Skills/Experience:
  • Project Management
  • Experience within creating/deploying integrated communications
  • Excellent communications skills
  • Excellent use of Excel

  • Please send a CV and covering letter to vacancies@theorganicpharmacy.com

organic pharmacy career Senior Beauty Retail Therapist


Job Title: Senior Beauty Retail Therapist
Area: Central London and surrounding areas
Brand: The Organic Pharmacy
Reports to: Store Manager
Department: Beauty

Job Scope

  • Ensure efficient operation of T.O.P beauty rooms
  • Under the general guidance and supervision of Store Manager and within the limits of established Organic Pharmacy policies and procedures
  • Ensure the highest standard of client care and services at all time.
  • Promotes the desired work culture around Ward Winning T.O.P Ways and brand ethos

    Key Job Responsibilities
  • Promote the beauty rooms by actively participating with internal and external promotional activities
  • To actively manage trade test and sales assessments skills with feedback to Trainer and Human Resources Management
  • To take responsibility for stock management and ordering for Beauty rooms
  • To Train Junior Therapists on required skills i.e. Brazilians etc.
  • Responsible for carrying out VIP treatments and events when required
  • Encourage the promotion and sale of T.O.P and non T.O.P products in conjunction with beauty treatments
  • Ensuring that end of day closure and till procedures are followed
  • Working to meet treatment and sales targets

    Self-Management
  • Comply with T.O.P regulations and provisions contained in the employment handbook
  • Comply with company grooming and uniform standards
  • Comply with timekeeping and attendance policies
  • Actively participate in training and development programs and maximise opportunities for self-development
  • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    Customer Service
  • Perform all treatments to the highest standard at all times
  • Demonstrate service attributes in accordance with industry expectations and Company standards
  • Maintain a high level of knowledge which will enhance the clients experience
  • Demonstrate a service attitude that exceeds expectations
  • Take appropriate action to resolve client complaints
  • Be able to promote the Beauty and Health clinic products and services
  • Maintain a high level of product and service knowledge of T.O.P

    General
  • Comply with the company corporate code of conduct at all times
  • Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display
  • Perform other tasks at the level of the role as directed by your Store Manager in pursuit of the achievement of business goals
  • Desire and ability to improve your knowledge and abilities through on-going Training.
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
  • Complete daily cleaning checklist and weekly deep cleanliness of Beauty rooms including all equipment, visual merchandised areas, treatment tools e.g cuticle nippers are hygienically cleaned and stored correctly
  • Ensure that weekly TOP salon orders and monthly non-TOP essentials are ordered to ensure that you are fully equip at all times

  • organic pharmacy career Beauty Therapist

    We are currently recruiting for Beauty Therapists for all areas of London.

    The candidate must possess CIDESCO, ITEC, NVQ3, HND or equivalent standard. You will be based in our shops as Retail Consultant focusing on the sales of our Organic Skincare and Healthcare range and performing The Organic Pharmacy Beauty Treatments. Full Product and beauty treatment training given.

    Informative, caring and knowledgeable you will be part of a team that shares in The Organic Pharmacy’s unique vision and approach to Health and Beauty. You will ensure that each client has an exceptional experience, achieving sales targets with style, glamour and compassion.

    In return for the excellent service you provide each of our customers, we will support you with ongoing training and work with you every step of your career to help you achieve your goals and aspirations. You will be part of a like-minded team and have the opportunity to really make a difference to other people’s lives.

    Career opportunities available for the right candidate in a young and exciting company that has shown tremendous growth to date. Full training and product support given to the successful candidate. Product allocation and discounted sales as well as a target related bonus scheme.

    Full time. 2 years minimum previous experience in a Beauty Therapist role, retail experience a must.

    Please send cv and cover letter to vacancies@theorganicpharmacy.com 

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    organic shopping postage and return nail polish organic-pharmacy-on-press Christmas 2012


    Organic Skin Care

    The Organic Pharmacy skin care range has been developed using highly active extracts in formulas that are effective, modern and therapeutic. Genuinely luxurious products that revitalise and bring the skin back into harmony with high levels of bioactive nutrients that are easily recognised and absorbed result in skin that becomes alive and glowing. Our skin care products include cleanse, hydrate, repair, moisturize, anti-ageing, masks and lip & eye.

    Organic Body Care

    Nourishing body creams, fragrant body oils and luxurious rich balms with therapeutic essential oils, exotic waxes and plant extracts leave the skin wonderfully soft and smooth. Our organic body care products include moisturizing body lotions, firming body cream, ultra dry skin cream, deodorant spray, body and massage oils, resculpting body gel, hand cream, hand and nail balm, nail oil and foot cream.

    Organic Bath

    Nourishing bath oils with 20% essential oil, bath milks that delicately cleanse and scent, bath salts that detoxify and purify, shower gels that drench your body with their scent or gorgeous sugar scrubs that regenerate. Our organic bath products include bath oils, shower gels, body scrubs and bath soaks.

    Organic Hair Care

    The Organic Pharmacy hair care range has been developed using herbal complexes to strengthen, lift and revitalise dull hair. Shine, softness and vitality are restored leaving the hair nourished, hydrated and incredibly vibrant. Our organic hair care products include jasmine and rose shampoos and conditioners, hair and scalp oil, dandruff control shampoo and conditioner and hair serum.

    Organic Sun Care

    Our luxurious sun care range contains no aluminium and artificial SPFs, is rich in antioxidants and nourishing and hydrating oils to protect and repair the skin and is suitable for sensitive skin as well as babies and children. Our organic sun care products include Cellular Protection Sun Creams, (SPF18, SPF25, SPF30, SPF50), After Sun, Self Tan and Tan Accelerator.

    Organic Baby Care

    Our mother and baby products were formulated to be 100% pure, organic, gentle and above all effective. Most baby products are full of chemicals and toxins that are easily absorbed through the delicate baby skin. Our baby care nourishes and cares for delicate skin giving your baby the best start in life. Our baby care products include nappy balm, apricot and chamomile body lotion and body wash, lavender and chamomile milk bath, apricot and chamomile shampoo and conditioner, massage oil, strawberry probiotic powder, pregnancy and labour kit, stretch mark oil, pre and post natal nutrients, miracle nipple cream and bilberry complex cream.

    Organic Health

    Our core foundation in everything that we do works towards promoting your health and well-being. Whether it is internal treatment with homeopathy, herbs and nutrition, or topical treatment. Our herbal and homeopathic dispensary along with our team of homeopaths and pharmacists provide exceptional advise on the spot. Our health products include syrups and sprays, tinctures, specialty herbal creams and homeopathic remedies.

    Organic Supplements

    Truly exceptional supplements formulated using all our expertise and designed to meet the basic needs of modern life. Potency, efficacy, absorbability and purity were kept in mind during formulation. Organic extracts are used wherever possible to supply the body with nutrients it can recognise and absorb for optimum health. Our supplement products are include detox kit, immune system tonics, omega oil blend, superantioxidant capsules, skin radiance, menopause support capsules and calcium & magnesium complex

    Organic Men

    The Organic Pharmacy men care range includes shaving cream, deep cleansing face wash, ultra light moisture gel and moisture cream.

    Organic Kits

    The Organic Pharmacy kits are the perfect companion to keep at home or to take away during travel, long flights and ski trips containing the most commonly needed remedies and creams. The organic kits include first aid kit, in-flight kit, starter and travel kit, ski kit and pregnancy and labour kit.

    Organic Candles

    The Organic Pharmacy’s exquisite candles are made with 100% natural soy wax and are completely free from artificial fragrances and colours, petrochemicals and phthalates. The puristic design of each candle with its premium golden lid, thick and heavy glass and elegant logo, combined with our unique and capturing scents turn lighting up a candle into a new and luxurious experience. Whether for yourself, a loved one or your home, our candles make the perfect gift. Inspired by our coveted organic fragrance collection, the candles are available in two luxurious scents – Jasmine and Orange Blossom. The uplifting Jasmine scent blends the heady florals of Egyptian Jasmine and YlangYlang with an unexpected twist of Sicilian Bergamot and sensual Sandalwood. Orange Blossom captures the scents of Brazilian Tangerine, Green Mandarin and Sweet Orange with a blend of Moroccan Orange Blossom and a lingering hint of Rosewood.

    Organic Gifts

    The Organic Pharmacy’s luxurious health and beauty gifts can be tailored to the customer’s unique and individual ideas and are a loving and thoughtful gift whether it is for beautifully healthy skin and body or for a health and well-being. The Organic Pharmacy’s gift range includes anti-ageing gift, spa gift, baby care gift set, party girl gift, skin essentials gift, body beautiful gift, mens grooming gift, teen skin gift set.

    Organic Make Up

    The Organic Pharmacy’s make up – Organic Glam – is designed to enhance your natural beauty with a good dose of natural glamour. Shimmering highlighters, glossy lipsticks, luminous foundations and dazzling eye shadows are just some of the unique products available. Mineral colours are combined with antioxidants and herbal actives to create a radiant, flawless complexion that looks and feels natural. Free from artificial preservatives and fragrances, Organic Glam combines the finest ingredients for a super natural look or for ultra glamorous drama.

    Organic Glamour Food

    The Organic Pharmacy’s delicious and guilt free chocolate is full of nutrients to help keep you beautiful and healthy. Our hand made raw chocolate uses unheated, unprocessed organic Cacao which preserves all the nutrients present in Cacao ensuring a chocolate with maximum potency. In addition to this we add carefully selected superberries such as goji, acai berries, blueberries, cranberries and coconut oil.