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Business Development & Cosmetic / Skincare Training Manager

FULL TIME

organic pharmacy career
About the Job
Based London. W3
Hours 8.45-5.30
Ideal immediate start.

This is an exciting opportunity to join a rapidly growing business.​ The Organic Pharmacy leads with innovation the luxury organic health and beauty arena – is the first and only pharmacy with everything organic.

Your role will to support our stores and stockists globally and to actively open new accounts. In addition you must be able to teach & train on products and treatments.​  You will also responsible for building business through new leads and opening new accounts, conduct regular business analysis and development with key accounts, assisting them to implement strategies that will secure future growth.​ The position requires a high level of professionalism, efficiency and customer enthusiasm at all times.​

Your primary responsibilities will be:  

  • Actively open new accounts both in the UK and abroad.
  • Actively service existing customers with regular contact/visits and information
  • Review sales targets with stores and accounts
  • Be the product champion for The Organic Pharmacy products and be the first point of contact for all related product questions
  • Help develop or produce all training materials for the whole range
  • Maintain the online training tools available to our partners
  • Answer all product queries in a professional manner, always considering different market needs
  • Develop appropriate training program for new countries but also for new products launches and treatments
  • Supervise our treatment menus and proactively continue to improve them - develop different ones according to market needs
  • Develop signature treatments for individual accounts when necessary
  • Train internal employees /​ new starters when necessary
  • Travel abroad or locally to provide training when requested
  • Attend Trade Exhibitions whenever necessary
  • Responsible for owning and leading the development of Key accounts and maximise ongoing growth
  • Achieve monthly and quarterly sales targets

  • Experience & Skills Required:

  • Beauty Therapy qualification to NVQ level 3 or equivalent CIDESCO qualification highly desirable
  • Teacher training qualification highly desirable
  • Good level and standard of UK/​European education or equivalent
  • Experience within a training position
  • Experience working with a leading professional skincare company
  • Hands on experience in aesthetics and beauty procedures
  • Worked in salon environment at senior level
  • Proven track record of increasing salon or clinic revenue/​customer retention/​number of customers
  • Strong business acumen
  • A complete understanding of skincare, skin biology and cosmetic ingredients
  • General computer literacy in Microsoft Word, Excel, PowerPoint
  • Have an organic life style

  • Salary and Expectations

    Salary  depending on experience
    28 days paid holiday (20 +​ 8 bank holidays)
    Genuine career progression.​
    Generous staff discount on products and treatments.
    Free product allowance

    If this appeals to you, please send us your CV including a short covering letter stating why you would like to be considered for the role and what skills you think you could bring to the business. Please apply vacancies@theorganicpharmacy.com

    Retail Pharmacist

    FULL TIME

    organic pharmacy career
    Job Title: Retail Pharmacist
    Area: Central London
    Reports to: Store Manager
    immediate start. Would suit newly qualified Pharmacist . Strong retail skills required. Must be interested in alternative and natural health

    Job Scope
  • Ensure efficient operation of the Health Department
  • Under the general guidance and supervision of Store Manager and within the limits of established Organic Pharmacy policies and procedures
  • Ensure the highest standard of client care and services at all time.
  • Promotes the desired work culture around Ward Winning O.P Ways and brand ethos

    Key Job Responsibilities
  • The carrying out of training modules in store to team and ensure that training modules are tracked, updated and completed
  • Along with the Managers, Pharmacist are to carry out in-store Induction workbook training activities for new starters
  • Carry out Vitamin and Mineral scans for TOP clients following the guidelines
  • Dispense Homeopathic remedies and tinctures following guidelines
  • Assisting the Health department with stock management and ordering of remedies, tincture and supplements
  • Providing advice on health issues, symptoms and medications in response to customer enquiries

    Self-Management
  • Comply with T.O.P regulations and provisions contained in the employment handbook
  • Comply with company grooming and uniform standards (please see health grooming guidelines)
  • Comply with timekeeping and attendance policies
  • Actively participate in training and development programs and maximise opportunities for self-development
  • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    Customer Service
  • Perform Vitamin and Mineral scans to the highest standard at all times
  • Demonstrate service attributes in accordance with industry expectations and company standards
  • Maintain a high level of knowledge which will enhance the clients experience
  • Demonstrate a service attitude that exceeds expectations
  • Take appropriate action to resolve client complaints
  • Be able to promote the Beauty and Health clinic products and services
  • Maintain a high level of product and service knowledge of T.O.P

    General
  • Comply with the company corporate code of conduct at all times
  • Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display
  • Perform other tasks at the level of the role as directed by your Store Manager in pursuit of the achievement of business goals
  • Desire and ability to improve your knowledge and abilities through on-going Training.
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
  • To ensure a well presentable, tidy and cleanliness of back of house, consultation rooms, shop floor, testers and their stands
  • Daily and a weekly deep cleanliness of consultation rooms including the Quantum QS and/or EIS machine and that all wires are stored away neatly and presentable

    Please apply vacancies@theorganicpharmacy.com
  • Retail Beauty Sales Expert

    FULL TIME

    organic pharmacy career
    Job Title: Retail Beauty Sales Expert Brand The Organic Pharmacy
    Department: Retail Beauty
    Contact: vacancies@theorganicpharmacy.com Full time positions available in Dublin, Birmingham and London

    The Organic Pharmacy is a British brand specialising in high-end luxury beauty products.

    We have positions available for a Retail Beauty Sales Experts on a number of counters representing The Organic Pharmacy.

    As an Organic Pharmacy Beauty Sales Expert your role will be to provide an outstanding customer experience, offering expert skincare solutions.

    You will be pivotal in promoting The Organic Pharmacy brand by ensuring a seamless customer journey from start to finish. This will include providing guidance to customers to select suitable products based on their individual needs. You will also be responsible for ensuring high standards of The Organic Pharmacy’s product display.

    Key Job Responsibilities

  • Working using your own initiative to reach set sales targets
  • Promote the products in store and build brand awareness
  • Grow business buy being knowledgeable & helpful about our product selection
  • Ensuring that end of day closure and till procedures are followed
  • Participating with internal and external promotional activities to support the brand and generate sales

    Self-Management

  • Comply with regulations and provisions contained in the employment handbook
  • Comply with company grooming and uniform standards
  • Comply with timekeeping and attendance policies
  • Ability to work efficiently under pressure to meet sales targets
  • Actively participate in training and development programs and maximize opportunities for self-development
  • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy Career opportunities available for the right candidate in a young and exciting company that has shown tremendous growth to date. Full training and product support given to the successful candidate. Product allocation and discounted sales as well as a target related bonus scheme.
  • Senior Beauty Therapists required for Central London

    FULL TIME

    organic pharmacy career
    Senior Beauty Therapists required for Central London
    NVQ level 3. IPL and non IPL experience required
    Full time position, competitive basic salary plus excellent commission structure.

    Job Scope

  • Ensure efficient operation of T.O.P beauty rooms
  • Under the general guidance and supervision of Store Manager and within the limits of established Organic Pharmacy policies and procedures
  • Ensure the highest standard of client care and services at all time.
  • Promotes the desired work culture around Ward Winning T.O.P Ways and brand ethos

    Key Job Responsibilities

  • Promote the beauty rooms by actively participating with internal and external promotional activities
  • To actively manage trade test and sales assessments skills with feedback to Trainer and Human Resources Management
  • To take responsibility for stock management and ordering for Beauty rooms
  • To Train Junior Therapists on required skills i.e. Brazilians etc.
  • Responsible for carrying out VIP treatments and events when required
  • Encourage the promotion and sale of T.O.P and non T.O.P products in conjunction with beauty treatments
  • Ensuring that end of day closure and till procedures are followed
  • Working to meet treatment and sales targets

    Self-Management

  • Comply with T.O.P regulations and provisions contained in the employment handbook
  • Comply with company grooming and uniform standards
  • Comply with timekeeping and attendance policies
  • Actively participate in training and development programs and maximise opportunities for self-development
  • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    Customer Service

  • Perform all treatments to the highest standard at all times
  • Demonstrate service attributes in accordance with industry expectations and Company standards
  • Maintain a high level of knowledge which will enhance the clients experience
  • Demonstrate a service attitude that exceeds expectations
  • Take appropriate action to resolve client complaints
  • Be able to promote the Beauty and Health clinic products and services v Maintain a high level of product and service knowledge of T.O.P

    General

  • Comply with the company corporate code of conduct at all times
  • Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display
  • Perform other tasks at the level of the role as directed by your Store Manager in pursuit of the achievement of business goals
  • Desire and ability to improve your knowledge and abilities through on-going Training.
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
  • Complete daily cleaning checklist and weekly deep cleanliness of Beauty rooms including all equipment, visual merchandised areas, treatment tools e.g cuticle nippers are hygienically cleaned and stored correctly
  • Ensure that weekly TOP salon orders and monthly non-TOP essentials are ordered to ensure that you are fully equip at all times
  • Retail sales associate/Esthetician (West Village)

    FULL TIME

    organic pharmacy career
    Job Title: Retail sales associate/Esthetician
    Full time position based in London W3.

    The Organic Pharmacy is a British brand specializing in luxury organic health & beauty products.

    We have two positions available, one on a counter representing us in a luxury department store and the other based in our store.

    You will be a Retail Consultant focusing on the sales of our Organic Skincare and Healthcare range and performing The Organic Pharmacy Beauty Treatments. Full Product and beauty treatment training given.

    Informative, caring and knowledgeable you will be part of a team that shares in The Organic Pharmacy's unique vision and approach to Health and Beauty. You will ensure that each client has an exceptional experience, achieving sales targets with style, glamour and compassion.

    In return for the excellent service you provide each of our customers, we will support you with ongoing training and work with you every step of your career to help you achieve your goals and aspirations. You will be part of a like-minded team and have the opportunity to really make a difference to other people's lives.

    Career opportunities available for the right candidate in a young and exciting company that has shown tremendous growth to date. Full training and product support given to the successful candidate. Product allocation and discounted sales as well as a target related bonus scheme.

    Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers

    Retail sales associate/Esthetician (Beverly Hills)

    FULL TIME

    organic pharmacy career
    Job Title: Retail sales associate/Esthetician (Beverly Hills)
    Full time position based in London W3.

    The Organic Pharmacy is a British brand specializing in luxury organic health & beauty products.

    We have two positions available, one on a counter representing us in a luxury department store and the other based in our store.

    You will be a Retail Consultant focusing on the sales of our Organic Skincare and Healthcare range and performing The Organic Pharmacy Beauty Treatments. Full Product and beauty treatment training given.

    Informative, caring and knowledgeable you will be part of a team that shares in The Organic Pharmacy's unique vision and approach to Health and Beauty. You will ensure that each client has an exceptional experience, achieving sales targets with style, glamour and compassion.

    In return for the excellent service you provide each of our customers, we will support you with ongoing training and work with you every step of your career to help you achieve your goals and aspirations. You will be part of a like-minded team and have the opportunity to really make a difference to other people's lives.

    Career opportunities available for the right candidate in a young and exciting company that has shown tremendous growth to date. Full training and product support given to the successful candidate. Product allocation and discounted sales as well as a target related bonus scheme. Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers

    Esthetician/ Beauty Retail / USA

    FULL TIME

    organic pharmacy career

    Job Title: Esthetician/ Beauty Retail
    Area: Lower Manhattan/West Village / USA
    Brand The Organic Pharmacy
    Department: Beauty
    Contact Person: Kerry at beverlyhills@theorganicpharmacy.com
    Position available from April/May 2014

    Job Scope:

    Exciting opportunity for a skilled esthetician. Ensure the highest level of customer service and care in work. Gain new clients and service clients in retail space, lots of opportunity for growth for the right candidate.

    Interest or experience with natural products, herbs & homeopathy will serve as an advantage. Esthetician will be expected to have 2 years experience in & be able to provide Facials, waxing, tinting, make up application and have extensive knowledge of the skin.

    Key Job Responsibilities
    • Promote the beauty services in store and build clientele
    • Assist with the running of the retail store
    • Keep working area clean & organized
    • Grow business buy being knowledgeable & helpful about our product selection
    • To take responsibility for their departments stock management
    • Be able to give pre/post care advice when providing beauty treatments
    • Ensuring that end of day closure and till procedures are followed
    • Strong team player working to meet treatment and sales targets
    • participating with internal and external promotional activities

    Self-Management
    • Comply with regulations and provisions contained in the employment handbook
    • Comply with company grooming and uniform standards
    • Comply with timekeeping and attendance policies
    • Actively participate in training and development programs and maximize opportunities for self-development
    • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    We are a Luxury retailer so will expect all employees to maintain high standards of personal care, behavior & services.

    MUST BE A LICENCED ESTETICIAN IN NEW YORK

    If you are interested please send your resume to attention Kerry at beverlyhills@theorganicpharmacy.com

    Full and Part time positions available

    Homeopath / USA

    FULL TIME

    organic pharmacy career

    Job Title: Homeopath
    Area: Lower Manhattan/West Village / USA
    Brand The Organic Pharmacy
    Department: Health
    Contact Person: Kerry at beverlyhills@theorganicpharmacy.com
    Position available from April/May 2014

    Job Scope:

    Exciting opportunity for a new or experienced Homeopath. You will be working alongside Pharmacists and Estheticians providing all organic health & beauty alternatives. Ensure the highest level of customer service and care in work. Gain new clients and service clients in retail space, lots of opportunity for growth for the right candidate.

    Interest or experience with herbs, supplements, skincare & cosmetics will serve as an advantage. Homeopaths will be expected to have 2 years experience in & be able to provide Homeopathic consultations, over the counter consultations, basic knowledge of human science, knowledge of Anatomy & Physiology, Pathology & Disease

    Key Job Responsibilities
    • Promote the health services in store, offer great customer service
    • Assist with the running of the retail/ health store
    • Keep working area clean & organized
    • Grow business buy being knowledgeable & helpful about our product selection
    • To take responsibility for their departments stock management
    • Be able to give pre/post care advice when providing health treatments
    • Helping with end of day closure and till procedures are followed
    • Strong team player working to meet treatment and sales targets
    • Participating with internal and external promotional activities to help build buisness

    Self-Management
    • Comply with regulations and provisions contained in the employment handbook
    • Comply with company grooming and uniform standards
    • Comply with timekeeping and attendance policies
    • Actively participate in training and development programs and maximize opportunities for self-development
    • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    We are a Luxury retailer so will expect all employees to maintain high standards of personal care, behavior & services.

    MUST BE A LICENCED HOMEOPATH IN NEW YORK

    If you are interested please send your resume to attention Kerry at beverlyhills@theorganicpharmacy.com

    Full and Part time positions available

    Pharmacist-in-charge / USA

    FULL TIME

    organic pharmacy career

    Job Title: Pharmacist-in-charge
    Area: Lower Manhattan/West Village / USA
    Brand The Organic Pharmacy
    Department: Health
    Contact Person: Kerry at beverlyhills@theorganicpharmacy.com
    30hrs per week
    Position available from April/May 2014

    Job Scope:

    Exciting opportunity for a new or experienced Pharmacist to work with Herbs and Homeopathy. You will not be dispensing any drugs as we only carry natural remedies. You will be working alongside a Homeopath and Estheticians providing all organic health & beauty alternatives. Ensure the highest level of customer service and care in work. Gain new clients and service clients in retail space, lots of opportunity for growth for the right candidate.

    Interest or experience with herbs, supplements, skincare & cosmetics will serve as an advantage. Pharmacists will be expected to have 2 years experience in & be able to provide alterative options to clients, training provided.

    Key Job Responsibilities
    • Promote the health services in store, offer great customer service
    • Manage running of Pharmacy department
    • Keep working area clean & organized
    • Grow business buy being knowledgeable & helpful about our product selection
    • To take responsibility for their departments stock management
    • Be able to keep all records in proper form
    • enforce all NY state pharmacy rules
    • Strong team player working to meet treatment and sales targets

    Self-Management
    • Comply with regulations and provisions contained in the employment handbook
    • Comply with company grooming and uniform standards
    • Comply with timekeeping and attendance policies
    • Actively participate in training and development programs and maximize opportunities for self-development
    • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    We are a Luxury retailer so will expect all employees to maintain high standards of personal care, behavior & services.

    MUST BE A LICENCED PHARMACIST IN NEW YORK

    If you are interested please send your resume to attention Kerry at beverlyhills@theorganicpharmacy.com

    Pharmacist-in-charge / USA

    FULL TIME

    organic pharmacy career

    Job Title: Pharmacist-in-charge
    Area: Lower Manhattan/West Village / USA
    Brand The Organic Pharmacy
    Department: Health
    Contact Person: Kerry at beverlyhills@theorganicpharmacy.com
    30hrs per week
    Position available from April/May 2014

    Job Scope:

    Exciting opportunity for a new or experienced Pharmacist to work with Herbs and Homeopathy. You will not be dispensing any drugs as we only carry natural remedies. You will be working alongside a Homeopath and Estheticians providing all organic health & beauty alternatives. Ensure the highest level of customer service and care in work. Gain new clients and service clients in retail space, lots of opportunity for growth for the right candidate.

    Interest or experience with herbs, supplements, skincare & cosmetics will serve as an advantage. Pharmacists will be expected to have 2 years experience in & be able to provide alterative options to clients, training provided.

    Key Job Responsibilities
    • Promote the health services in store, offer great customer service
    • Manage running of Pharmacy department
    • Keep working area clean & organized
    • Grow business buy being knowledgeable & helpful about our product selection
    • To take responsibility for their departments stock management
    • Be able to keep all records in proper form
    • enforce all NY state pharmacy rules
    • Strong team player working to meet treatment and sales targets

    Self-Management
    • Comply with regulations and provisions contained in the employment handbook
    • Comply with company grooming and uniform standards
    • Comply with timekeeping and attendance policies
    • Actively participate in training and development programs and maximize opportunities for self-development
    • To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

    We are a Luxury retailer so will expect all employees to maintain high standards of personal care, behavior & services.

    MUST BE A LICENCED PHARMACIST IN NEW YORK

    If you are interested please send your resume to attention Kerry at beverlyhills@theorganicpharmacy.com

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